Servicenow Create Related List. On an incident record, show all incidents opened by the same caller

On an incident record, show all incidents opened by the same caller. I know many of you might already be aware of this functionality but for me it was new, and I thought of sharing it in my article below. Related list - Type the name in this format- REL: copied sys_id or relationship record. Defined related lists allow relationships between arbitrary tables to be expressed as a related list. On Change records there is a related list which displays all approvers for the record, including business owners. We will see how we have added a relationship on Location table wi In this video, I have explained about related list and how to create and show in the form. Feb 6, 2025 ยท I created a related list but I don't see reference to them when I select this view. Now Change the variable type to List Collector , here select the table name as question_choice and add the reference qualifier as the javascript : 'question=sysIdOfTheQuestion' DeveloperBuild, test, and deploy applications DocumentationFind detailed information about ServiceNow products, apps, features, and releases. Add this related list with name Incidents by Same Caller and save. This can be useful to see all related records to a parent record in one view instead of having In this video, you’ll learn how to add related lists to forms in ServiceNow, enhancing the functionality of your forms by displaying relevant data and relati We would like to show you a description here but the site won’t allow us.

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